Return & Refund Policy
At PETC, we provide digital courses, live Zoom lectures, and online training.
Since our products are digital and delivered instantly after purchase, we do not offer refunds once the course or lecture has been accessed.
However, refunds may be granted in the following cases:
– Duplicate purchase made in error.
– Technical issues preventing access to the product, which cannot be resolved by our support team.
– Cancellations requested before the live lecture takes place.
To request a refund (if eligible), please contact us at [your support email].
This policy complies with consumer protection laws in Australia, New Zealand, and internationally.